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023 9245 2767
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Help

Contemporary sofa    

Remember that we are at the other end of the phone ready to help you.

 

FAQs Customers FAQS 

 

Just click on the following questions and find the answer.

How we work

How to create an account

♠ How to cancel an account

♠ How to opt out our newsletters, catalogues or advert campaigns

♠ How to measure a room and what are the critical measures

♠ Finishes (Description and explanation on how to select them)

♠ Installation, delivery services , tracking orders, returns and refunds

♠ Furniture care

♠ Quality and environment


  



FAQs Customers How we work 

 

We are not only a furniture supplier. We supply specialised furniture and also love developing interior design projects. In the last 35 years, we have spent our time creating interior solutions for corporate, medical and education environments. We found it difficult to find specialised furniture that look good and did exactly what we wanted when fitting out pharmacies, schools, receptions...That's why now we have put together a store for you to find everything you were looking for in just one place, and if you don't find it here, we can make it for you.

From bespoke cupboards to fun library seating, you just have to tell us what your needs are and we will help you. 

Okay, answering your question, here there is an step by step of how we do things.

1. You choose a product from our site 

2. Go to basket & Register with us

3. Make your payment, write your address and make your delivery choices.

4. Once the payment is made, you will receive a confirmation e-mail.

5. We will then contact you via e-mail or telephone to verify your order and confirm on finishes and sizes.

6. We will confirm delivery and send out a site survey questionnaire, so everything goes smoothly on the delivery day.

7. We will phone you to make sure that everything went okey and that you are happy with your products. 

 

FAQs Customers How to create an account 

 

If you would like to keep track on orders you have placed with us, check on your orders status and also make things easier at the checkout. The best thing is to create an account with us. If you think that this is a one-off purchase, you can always make a payment without registering by clicking on the CHECK OUT AS GUEST option on the Check out window.If you would like to register, just fill in the form and click on the Continue button. You will then receive a confirmation e-mail.On your next shop, you will only need your e-mail address and your password to sign up and do your  happy shopping!

Address :
22 New Road,
Lovedean ,
Waterlooville ,
Hampshire - PO8 9RU
England.
Tel : 0239 2452 767
Fax : 0845 0752 167