1. Conditions of Use

This site is owned by Clipper Contracts Limited (trading as Ken Rand Partners), registered address 227a West Street, Fareham, Hampshire. PO16 0HZ, VAT registered number 503 6883 44. Use of any of its content is prohibited unless authorised by Clipper Contracts Ltd. English language will be used throughout the website.

Every care is taken to ensure that the information contained on the website is correct, however if we receive an order and identify incorrect content we will notify you and reserve the right to cancel the order and refund any monies paid.

Clipper Contracts Ltd cannot be held liable to any person or company for any loss or damage arising from the use of information contained on this website. We will inform you if any items are not available in the stated time limits, all items are subject to availability.

Clipper Contracts Ltd takes every care to ensure that our website is free from viruses or defects, however we cannot guarantee this. We take no responsibility for any loss or damage that may occur with your computer, it is your responsibility to ensure that you have the correct equipment to protect your computer and any associated devices.

If you have any queries relating to this site or to these Terms and Conditions please e-mail admin@kenrand.co.uk or write to us at the address given above.

2. Definitions

The following definitions are used consistently within these Terms and Conditions: “Buyer” – means the person, firm, company or corporation purchasing the Goods and Services.
“Conditions” – means the standard Terms and Conditions of sale set out in this document.
“Contract” – means the contract for the purchase of the Goods and Services between the Buyer and the Seller.
“Goods” – means the goods which the Seller is to supply to the Buyer in accordance with these Conditions.
“Seller” – means Clipper Contracts Limited t/a Ken Rand Partners.
“Services” – means the services which the Seller is to supply to the Buyer in accordance with these Conditions.
“Writing” – means any form of written communication including, but not limited to, telex, cable, facsimile transmission and all forms of electronic communication.

3. Basis of the Sale

The Seller will sell the Goods and provide the Services and the Buyer will purchase the Goods and Services in accordance with these Conditions which will govern the Contract.
No variation to these Conditions shall be binding on the Seller unless agreed in Writing by the Seller and Buyer.

No representations concerning the Goods and Services made by the Seller’s employees and agents is binding unless confirmed by the Seller in Writing.

4. Orders, Specifications and Delivery

No order submitted by the Buyer shall be deemed to be accepted by the Seller unless and until it is confirmed in Writing by the Seller.

The Buyer is responsible to the seller for ensuring the accuracy of the terms of any order submitted by the Buyer. This will include, but is not limited to, product, dimension and product finish.

The quality, specification and description of Goods and Services are those set out in the Sellers web-site. The Buyer acknowledges that the final finish of actual Goods may differ slightly to the sample shown on the web-site. Colour swatches can be obtained by e-mailing sales@kenrand.co.uk.

The Seller reserves the right to make any changes to the specification of Goods and Services which do not materially affect their quality or performance.

Once an order has been accepted by the Seller it cannot be cancelled by the Buyer unless agreed in writing by the Seller. The Seller reserves the right to insist that the Buyer indemnifies the Seller in full against losses incurred as a result of the cancelled order. This may include, but is not limited to, loss of profit, damages, charges and expenses incurred by the Seller.

Delivery will only be made to a United Kingdom mainland address with a full postcode.

Any dates quoted for completion of the Contract are approximate and the Seller shall not be held liable for any delay in completion howsoever caused. Time for completion shall not be of the essence unless previously agreed by the seller in Writing.

If the Buyer fails to take delivery of the Goods or fails to provide the Seller with adequate delivery instructions then, without prejudice to any other right or remedy available to the Seller, the Seller may take whatever steps are deemed necessary to mitigate the loss and reserves the right to charge the buyer for any additional costs incurred.

The Buyer will provide, without charge to the Seller, sufficient lighting, power and parking facilities on site to enable the Seller to deliver and, if applicable, install the Goods.

The Seller reserves the right to appoint any sub-contractor of its choice in respect of the supply of the Goods and Services.

5. Prices and Payment

  • The price of the Goods and services is the Seller’s quoted price as shown on the web-site with the addition of delivery costs and taxes.
  • Payment in full for the Goods and Services must be made by the Buyer at the time of placing the order.
  • Payment can be made by debit or credit card

6. Property and Risk

The Goods remain the property of the Seller until such a time that payment is received in full by the Seller.
The property risk in respect of the Goods will pass to the Buyer on delivery.

7. Intellectual Property

Any plans, models or specifications produced by the Seller remain the property of the Seller and are protected by copyright law.

8. Warranties & Liability

The Seller warrants to the Buyer that the Goods will be of merchantable quality and fit for the purpose they have been designed for.

Any defects arising which are due to faulty materials and/or workmanship on the part of the Seller and or it’s sub-contractors will rectified without charge, provided notice of such defect is given in Writing within seven days of delivery or installation.

All Goods must be inspected on delivery and any damages or shortages notified to the Seller within 24 hours of delivery.

The Seller will not normally accept returned goods which are not damaged or faulty, i.e. surplus to requirements. However if the Seller can arrange for the surplus goods to be returned to the supplier, it may consider accepting the returned goods. Any such goods accepted for return in this way are subject to a charge to the Buyer equal to 20% of the price of the goods.

The Seller will accept no liability for any defect arising from fair wear and tear, wilful damage, negligence, misuse, alteration or repair without the Sellers approval in Writing.

Subject to these Conditions and except where the Buyer is a consumer (as defined in the Unfair Contract Terms Act 1977) all warranties, conditions or other terms implied by status or common law are excluded to the fullest extent permitted by law.

Except in respect of the death or personal injury caused by the Seller’s negligence, the Seller shall not be liable to the Buyer except as expressly provided in these Conditions.

The Seller shall not be liable to the Buyer nor deemed to be in breach of the Contract by reason of delay in performing, or any failure to perform, any of the Seller’s obligations in relation to the Goods and Services, if the delay or failure was due to any cause beyond the Seller’s reasonable control.

It is your responsibility to maintain the confidentiality of any password or account details. Clipper Contracts Ltd takes no responsibility for any loss or damage which may arise as a result of failure to protect this information.

9. General

No waiver by the Seller or any breach of the Contract by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provision.

If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.